This privacy policy describes the ways in which we collect information, the purpose for which we use it, and how we manage it. Your privacy is important to us and we place great value on it, which is why we wish to express our utmost commitment to the protection of our Users' personal data. We have implemented the necessary technical and organizational measures as indicated by data protection regulations to ensure the confidentiality of your data, in compliance with the General Data Protection Regulation approved by the European Union (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).
However, we cannot assume any responsibility for damages resulting from alterations that third parties may cause in the User's computer systems, electronic documents, or files.
Who is responsible for data processing?
We inform you that your personal data will be processed by SERVICE NEXT AUTOMOTIVE TECHNOLOGY SL, hereinafter (SERVICE NEXT), holder of CIF B56181043, with registered office at Calle Camí del Fondo de Can Guitet 1 - 08160 MONTMELÓ (Barcelona), phone number +34 934 757 100, email info@servicenext.eu.
Below we explain the purpose for which your data will be used, the legal basis for its processing, the retention period, to whom we communicate it, and whether there are international data transfers. Through various forms enabled on the website, we may collect personal data; you should only send us data for which you are the owner, or of third parties if you are their legal representative or have obtained their unequivocal consent.
Inquiry Handling
To access some of our services and in order to respond to your inquiries or send you information related to your request, it may be necessary for us to obtain information from you; in such case, we will ask you to provide it to us voluntarily and expressly. You should only send us data for which you are the owner or of third parties if you are their legal representative or have obtained their unequivocal consent.
- Legal basis: Consent of the data subject that you grant us when sending us an inquiry (art. 6.1.a GDPR).
- Retention: We will retain the data during the legal obligation limitation period and as long as there is mutual interest in maintaining the relationship, so we will proceed to delete it when it is no longer necessary to achieve the purposes that justified the processing.
- Disclosures: We will not disclose data to third parties unless there is express and unequivocal consent or in compliance with legal obligations. Data may also be communicated to other companies when necessary for the provision of our services, such as companies providing us with IT technical service and electronic communications service, with whom we have signed confidentiality agreements.
Activity Forms
Through these forms, you may request information and/or invitations depending on the activity in question. Your data will only be used to respond to your request. You should only send us data for which you are the owner or of third parties if you are their legal representative or have obtained their unequivocal consent.
- Legal basis: Consent of the data subject that you grant us when submitting the corresponding form (art. 6.1.a GDPR).
- Retention: We will retain the data during the legal obligation limitation period and as long as there is mutual interest in maintaining the relationship, so we will proceed to delete it when it is no longer necessary to achieve the purposes that justified the processing.
- Disclosures: We will not disclose data to third parties unless there is express and unequivocal consent or in compliance with legal obligations. Data may also be communicated to other companies when necessary for the provision of our services, such as companies providing us with IT technical service and electronic communications service, with whom we have signed confidentiality agreements.
Informative and Commercial Communications
Purpose: Whenever you wish, we can periodically send you information about our activities and events, including newsletters or information from third parties with whom we have commercial collaborations. If you have had any contractual relationship with us, for example as a volunteer member, sponsor, or student in one of our training courses, we may also send you commercial communications.
- Legal basis: Consent of the data subject for the periodic sending of commercial information that you grant us when accepting the sending of commercial communications, or legitimate interest if you have had a contractual relationship with us.
- Retention: If you have expressly authorized us, we will retain your data until you decide to withdraw your consent or object to the processing. If you have had a contractual relationship with us and we send you informative and/or commercial communications, we will retain your data until you decide to object to such processing.
- Disclosures: We will not disclose data to third parties unless there is express and unequivocal consent or in compliance with legal obligations. Data may also be communicated to other companies when necessary for the provision of our services, such as companies providing us with IT technical service and electronic communications service, with whom we have signed confidentiality agreements.
"Congress and Event Registration" Form
SERVICE NEXT organizes congresses and other events that its clients and/or collaborators may voluntarily register for. The data collected will be used to verify that the interested party belongs to a workshop associated with the SPG network and to properly manage each event or congress, coordinate accommodation and attendance at the venues where the events are held.
At these events, we may take and publish photographs to promote them. Please, for more information on how we process your data, read the section Image Processing. The ownership of the images taken belongs to SERVICE NEXT, so individuals appearing in the images may not claim any financial compensation for their use.
- Legal basis: The processing is necessary for the performance of a contract to which the data subject is party or for the application at their request of pre-contractual measures (art. 6.1.b GDPR).
- Retention: The data will be retained indefinitely in order to assess personalized invitations for future events or until you decide to exercise your right to object and/or delete the data.
- Disclosures: To hotels and travel agencies responsible for managing the trip and stay. We will not make other data disclosures to third parties unless there is express and unequivocal consent or in compliance with legal obligations. Data may also be communicated to other companies when necessary for the provision of our services, such as companies providing us with IT technical service and electronic communications service, with whom we have signed confidentiality agreements. The data of prize draw winners may be published on our websites and social media pages.
Promotions and Prize Draws
Information on how to participate can be found in the legal terms of the specific prize draw or promotion. We will use your data to manage the promotion and/or prize draw in which you register.
- Legal basis: To comply with the terms of the promotion and/or prize draw that you accept by deciding to participate (Performance of a contractual relationship art. 6.1.b GDPR).
- Retention: Your personal data will be retained while the promotion is being carried out and, in any case, until you request its deletion, as well as the time necessary to comply with legal obligations.
- Disclosures: Disclosures as provided in the legal terms of the prize draw will be made. We will not disclose data to third parties unless there is express and unequivocal consent or in compliance with legal obligations. Data may also be communicated to other companies when necessary for the provision of our services, such as companies providing us with IT technical service and electronic communications service, with whom we have signed confidentiality agreements. The data of prize draw winners may be published on our websites and social media pages.
Staff Selection
Purpose: To participate in possible staff selection processes that we may carry out. On some of the websites of our workshop networks, we have the "work with us" form; the data we collect will be used exclusively for this purpose.
- Legal basis: Consent of the data subject to participate in staff selection processes granted when you send us your CV, either through paper or electronic forms, where you give your specific consent. If you send your CV by email, we consider that you are allowing us to process it, so if we deem it appropriate to keep it, we will reply to you via the same means with our data protection policy.
- Retention: CVs received will be destroyed if discarded from possible selection processes, retaining them for a maximum period of one year.
- Disclosures: We will not disclose data to third parties unless there is express and unequivocal consent or in compliance with legal obligations. Data may also be communicated to other companies when necessary for the provision of our services, such as companies providing us with IT technical service and electronic communications service, with whom we have signed confidentiality agreements.
Image and Testimonial Processing
Occasionally, we may take photographs and videos at events or public acts we hold such as congresses, conferences, training sessions, seminars, conventions, etc., and subsequently publish them on our websites and social media pages and even in some media outlets (newspaper, magazine) to publicize these events.
To make these publications, we will request written consent from the interested parties and, in other cases where it is not possible to obtain consent and the publication has news value, no minors appear, and there are no close-ups of individuals, the legal basis for processing will be legitimate interest. They may also be processed by contractual relationship, such as when a prize is awarded for participation in a prize draw.
We also publish some customer testimonials (with prior authorization from the customer) along with their name and the company to which they belong.
However, if you or a family member or acquaintance appears in any of our publications and you do not wish this to be the case, please contact us at info@servicenext.eu and we will remove the corresponding photographs or pixelate your image so that the data subject cannot be identified.
We try to ensure that the photographs we publish are NOT general shots except for speakers, people who actively participate, or people who receive a prize or public recognition; for these individuals, close-ups may be taken and published.
- Retention: Images or other data that we have published on websites, social media pages, or other media will be retained indefinitely unless you wish to withdraw the consent you gave us or exercise your right to erasure.
Followers of our Social Media Pages
If you have become a follower of our social media pages, you consent to your personal data being processed in the manner permitted by each of these social networks according to their technology and their own terms and conditions, and they will not be used for purposes other than those provided by the social networks themselves and within their platform and/or environment.
If your personal image has been published in any of our media and you do not wish it to appear, please contact us at info@servicenext.eu, attaching a copy of a document proving your identity and referencing the section of the medium where the image or video in which you appear is located. In the case of minors under 14 years of age, the request must be made by the minor's parent or legal guardian.
At the end of this document you will find more information about data processing on our Social Media pages (Profile Use, Publications, Data of minors or people with special abilities).
How do we process third-party data?
We provide software application development services for companies (our clients) so that, to properly provide these services, we carry out maintenance tasks that involve access to the data processed by them. The Data Controllers of the data processed by these applications are our clients and Service Next is considered the Data Processor.
The regulation of Service Next's access to data on behalf of the Controllers is set out in the Data Processing Agreement (DPA) corresponding to "section C" of the Terms and Conditions of the Services Offered by Service Next "B2B".
Does our website use cookies?
SERVICE NEXT may use cookies during the provision of website services. You can consult our Cookie Policy.
How should you update your personal data?
The User guarantees that the personal data provided to us through this website are true, correct, current, and complete. The User must inform us of any modification or update to them by sending a communication to the postal or electronic addresses indicated in the section "Where can you exercise your rights?".
Are there data subprocessors and international data transfers?
At SERVICE NEXT we use resources from certain subcontractors to help us provide the wide range of services we offer. These subcontractors are considered data subprocessors of SERVICE NEXT and Data Processing Agreements have been formalized to comply with art. 28 GDPR. You can consult our list of Data Subprocessors.
We use virtual infrastructures for sending commercial communications contracted with companies based in the United States, with whom confidentiality agreements have been formalized that include clauses allowing data processing with a level of protection similar to that of the European Economic Area (EEA).
We inform you that by using the services of some social networks such as Facebook, Twitter, Youtube, LinkedIn, or Instagram, International Data Transfers outside the EU may occur, although some of these companies have formalized standard contractual clauses that allow data processing in accordance with current data protection regulations. These social networks and their partners operate globally and use cookies for statistics, personalization, and advertising, among others.
What rights does the data subject have?
Anyone has the right to obtain confirmation as to whether or not we are processing personal data concerning them.
The data subject has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, the data subject may request the restriction of the processing of their data, in which case we will only retain them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the data subject may object to the processing of their data. In this case, we will stop processing the data except for compelling legitimate reasons or the exercise or defense of possible claims.
They will also have the right to withdraw consent to the processing of their data at any time when the legal basis is the data subject's own consent.
You may file a complaint with the competent Data Protection Supervisory Authority, such as the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights or believe that the data processing is not in accordance with current legislation.
Where can you exercise your rights?
By written communication addressed to SERVICE NEXT AUTOMOTIVE TECHNOLOGY SL, Calle Camí del Fondo de Can Guitet 1 - 08160 MONTMELÓ (Barcelona), or by sending an email to info@servicenext.eu.
In commercial communications, including newsletters, you may revoke the consent given by sending an email to our address info@servicenext.eu indicating in the message the phrase "Unsubscribe from Communication Service" or by clicking on the unsubscribe link if indicated in the email message.
Security Measures
In accordance with the provisions of current regulations on personal data protection, the CONTROLLER is complying with all the provisions of the GENERAL DATA PROTECTION REGULATION (GDPR) for the processing of personal data under its responsibility and expressly with the principles described in Article 5, by which they are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has provided them with adequate information so that they can exercise them.
Further Information on Social Media Data Processing
Use of Social Media Profile
The CONTROLLER will carry out the following actions:
- Access to the public information of the profile.
- Publication on the USER's profile of all information already published on the CONTROLLER's social network.
- Send personal and individual messages through the social network's channels.
- Page status updates that will be published on the USER's profile.
The USER can always control their connections, delete content that is no longer of interest, and restrict with whom they share their connections; to do so, they must access their profile's privacy settings.
The USER may interact with us through Social Networks, for which they must have a profile on them and will voluntarily decide whether to join any of them, thus showing interest in the information published on them. Therefore, at the time of requesting to follow our official profiles, you provide your consent for the processing of those personal data published on your profile.
The CONTROLLER has access to and processes that public information of the USER, especially their contact name. This data is only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USER's request.
The information provided by the USER through the CONTROLLER's social networks, including their personal data, may always be published depending on the services the USER uses, so it may be made publicly available to other third-party users of the social networks. From each social network profile, the USER can configure what information they want to make public in each case, see the permissions that have been granted, remove them, or deactivate them as with any third-party application that is no longer to be used.
No communication of personal data to third parties outside the social network is foreseen unless it is essential for the development and execution of the purposes of the processing to our service providers related to communications, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by current privacy regulations.
Publications
The USER, once they are a follower or have joined the CONTROLLER's social network, may publish comments, links, images, photographs, or any other type of multimedia content supported by it. The USER must in all cases be the owner of the published content, hold copyright and intellectual property rights, or have the consent of the affected third parties.
Any publication on the social network is expressly prohibited, whether graphic texts, photographs, videos, etc., that violate or may violate morality, ethics, good taste, or decorum and/or infringe, violate, or breach intellectual or industrial property rights, the right to image, or the Law.
In these cases, the CONTROLLER reserves the right to immediately remove the content without prior notice and may request the permanent blocking of the USER.
Data of Minors or People with Special Abilities
Access and registration through the CONTROLLER's social networks is prohibited for minors under 18 years of age. If the USER has special abilities, the intervention of the holder of their parental authority or guardianship or their legal representative will be necessary, with a valid document proving representation.
The CONTROLLER is expressly exonerated from any liability that may arise from the use of social networks by minors or people with special abilities. The CONTROLLER's social networks do not knowingly collect any personal information from minors, so if the USER is a minor, they must not register or use the CONTROLLER's social networks or provide any personal information.
At the following links you can consult the privacy policy of these Social Networks:
Acceptance and Consent
The user declares that they have been informed about our data protection policy and consent to its processing for the purposes stated above. Please note that some of the services provided on the Website may have specific conditions, in which case users will be duly informed.
Entity adapted to privacy regulations by ARCODATOS www.protecciondedatos.com.es
Document date: 1/1/2026
